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Shaping the future of business interaction: AI-Powered Unified Communications
Business communications are changing, and not just in the number of channels businesses now need to integrate to effectively communicate with customers, colleagues and partners.
September 20, 2023

Articles
Generative AI: The Future of Customer Service is Now
What is Generative AI? Artificial Intelligence, or AI, has been around for years. Machine learning algorithms, natural language processing, and the like are now ubiquitous
August 23, 2023

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AI Analytics: Empower Your Customer Service Now with Elisha Insights
Elisha Insights offers real-time AI analytics and evaluation of customer service interactions for your business. Leveraging the latest advancements in Large Language Models and Natural
August 14, 2023

Articles
UCaaS: A New Standard for Business Communications
Cloud communications, specifically Unified Communications as a Service (UCaaS) or hosted PBX, is revolutionizing enterprise communication systems. In contrast to traditional on-premise PBX solutions, cloud
April 12, 2017