Elisha Telecom PBX (ETPBX) – A Fully Managed PBX
What is a Fully Managed PBX, such as ETPBX? How is this different from a Traditional Hosted PBX?
Simply put, a Hosted PBX is a phone system that uses your Internet connection to make and receive calls. ETPBX (Elisha Telecom PBX) is a Hosted PBX which is fully managed.
A hosted PBX uses the internet to effect and improve communications. Where a fully managed PBX differs from a traditional hosted PBX is that a fully managed PBX allows for flexibility when it comes to customisation and integration with other systems. A fully managed hosted PBX also requires little or no technical expertise to get the most out of the system.
With a traditional hosted PBX, you are confined to a uniform functionality and changes specific to your company needs can be complex and costly to implement. Also, in-house expertise would be required to make configuration changes which can be inconvenient and time consuming.
A fully managed hosted PBX, such as ETPBX, on the other hand, allows you to make configuration changes and avail of increased functionality without the need to detract from the focus needed to run your business. This results in features on-demand on an individual basis which is ideal for small to medium-sized enterprises. A fully managed hosted PBX allows you to only subscribe to what you need and take advantage of customization functionality specific to your business.
Traditional Hosted PBX
Low Monthly Subscription Cost with little to no setup costs
Some In-house Technical Expertise Needed
Limited Customization, if any
No in-depth Technical Support
Additional Subscription Costs for Advanced features
ETPBX offers greater mobility to employees aside from unifying and making communication simpler. The ability of employees to work from home, on the road, or anywhere in the world can and will increase productivity. A user’s line extends to, not only to the office desk phone, but also to mobile phones and computers, allowing flexibility in reach for incoming and outgoing calls. ETPBX also allows you to add, move and monitor extensions via an easy to use web portal.
ETPBX has an unrivalled team of expert technical support engineers at the ready 24/7, who are constantly developing and adopting the very latest VoIP technology for inclusion in the current services offered. No more calling several vendors to get what you need, ETPBX is your all-in-one support centre.
Web-based PBX Management
Manage your PBX system online and in real-time.
Listen, manage or forward your voice mails to others or send voice mails to your email inbox.
Teleconferencing and Free Extension to Extension Calling
Unify offices worldwide through video and audio conferencing. Calling intra-office is free and unlimited regardless of location – office or home, in this country or the next.
Computer Telephony Integration
Integrate your CRM / ERP to your PBX for ease of use.
With interactive voice recordings, introduce your company and save time by providing information before the actual call.
Forward calls to any number worldwide at local rates.
Virtual Phone Number / Your Local Area Number
With ETPBX, you can call anyone in the world at affordable rates. You can also avail of a virtual phone number so that your customers can reach you without incurring long-distance charges. Other advanced call features are available at no additional cost.