Three things you need to know about the Future of Telephony
As another year draws to a close, it seems as good a time as any to look to the future. There’s certainly plenty to look
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As another year draws to a close, it seems as good a time as any to look to the future. There’s certainly plenty to look
Contact centres are under pressure. They’re tasked with improving customer experience while also keeping costs under control. Whether they focus on sales, after sales, customer
Elisha Telecom and its AI Services is featured in the October 2023 issue of Comms Dealer magazine. Comms Dealer magazine, the pioneering publication in the
Business communications are changing, and not just in the number of channels businesses now need to integrate to effectively communicate with customers, colleagues and partners.
The Commonwealth Trade and Investment Forum (CTIF 2023) in Dhaka, Bangladesh, held on September 13-14, 2023, in partnership with the Government of Bangladesh, brought together
What is Generative AI? Artificial Intelligence, or AI, has been around for years. Machine learning algorithms, natural language processing, and the like are now ubiquitous
Elisha Insights offers real-time AI analytics and evaluation of customer service interactions for your business. Leveraging the latest advancements in Large Language Models and Natural
With Elisha Telecom’s Teams Integration Module, any SIP-compliant IP-PBX can transform into a unified communications system through seamless Microsoft Teams Integration. In 2006, Elisha Telecom
Cloud communications, specifically Unified Communications as a Service (UCaaS) or hosted PBX, is revolutionizing enterprise communication systems. In contrast to traditional on-premise PBX solutions, cloud