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GET EXPERT ADVICE ON:
Asterisk IP PBX installation, setup and maintenance
Custom CTI (Computer Telephony Integration) Application Development
Converged Solutions – Single Communications platform for GSM/SMS/VoIP/Fax/ Instant Messaging/Email/etc.
Call Center Applications
Integration with:
• Other VoIP providers / PBX brands
• Legacy / Analog Systems
• Office software systems / applications
CASE STUDIES
Communications Solutions for a KPO Company
The call management system was designed by Elisha Telecom so that the company can customize their communication functionality on demand as their needs constantly change. A chat bot was integrated with free extension-to-extension calling to ensure seamless communication within their corporate infrastructure across multiple geographic locations.
Ingenious Solutions Employed for a Recruitment Company
Elisha Telecom integrated the sending and receiving of SMS text messages via email. Recruiters can easily send and receive texts from clients and candidates via their laptops and smart phones. Functionality was also implemented to ensure unanswered calls generated a text message so that no calls were missed.
Huge Set-up and Design for an International Research Organization
An on-premise PBX was setup by Elisha Telecom to handle the Research Company’s 2,000 extensions. A call monitoring system was designed to aid in the customization of call features that included conferencing, voicemail setup and retrieval and call log access.
