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Asterisk IP PBX installation, setup and maintenance
Custom CTI (Computer Telephony Integration) Application Development
Converged Solutions – Single Communications platform for GSM/SMS/VoIP/Fax/ Instant Messaging/Email/etc.
Call Center Applications
• Other VoIP providers / PBX brands
• Legacy / Analog Systems
• Office software systems / applications
Communications Solutions for a KPO Company
Explained to end users by Elisha’s Telecom’s Engineers, the call management system designed was handed over where the company can customize their communication as their need for it changes. A setup chat system along with free extension-to-extension calling made communication within their company much more flexible and easier eventhough some are based in other countries. Voicemails are setup to be heard via their desk phones and are sent via email as well.
Ingenious Solutions Employed for a Recruitment Company
Elisha Telecom integrated sending and receiving SMS through Recruiters’ emails. Recruiters send and receive emails from clients and candidates and also send and receive texts with their laptops. Not only this, some unanswered calls can automatically be sent SMS eliminating the need to explain missed calls.
Huge Set-up and Design for an International Research Organization
An on-premise PBX was setup by Elisha Telecom to handle the Research Company’s 2,000 extensions. A call monitoring system was designed to aid in the customization of call features that included conferencing, voicemail setup and retrieval and call log access.